Open Positions
8 positions available
GPS Installer/Automotive Technician (NCR)
Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology Minimum of 6 months to 1 year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive Technician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Metro Manila/NCR We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.
GPS Installer/Automotive Technician (NCR)
Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology Minimum of 6 months to 1 year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive Technician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Metro Manila/NCR We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.
Customer Care Representative
Responsibility: Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice. Train customers on how to derive the most value from our Software-as-a-Service platform. Ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop. Responding promptly to customer inquiries and communicating with customers through various channels. Providing feedback on the efficiency of the customer service process. Identify opportunities to sell additional services and or Cartrack software applications to clients. Compile daily efficiency and productivity reports. Requirements: Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience Experience in customer service Proficient in English Tech-savvy and computer literate Excellent communication and interpersonal skills Hands-on and a positive attitude Team player with a high level of energy and able to work independently. Amenable to working a day-shift schedule Willing to report on-site in Poblacion, Makati City
Customer Care Representative
Responsibility: Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice. Train customers on how to derive the most value from our Software-as-a-Service platform. Ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop. Responding promptly to customer inquiries and communicating with customers through various channels. Providing feedback on the efficiency of the customer service process. Identify opportunities to sell additional services and or Cartrack software applications to clients. Compile daily efficiency and productivity reports. Requirements: Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience Experience in customer service Proficient in English Tech-savvy and computer literate Excellent communication and interpersonal skills Hands-on and a positive attitude Team player with a high level of energy and able to work independently. Amenable to working a day-shift schedule Willing to report on-site in Poblacion, Makati City
GPS Technician for Isabela (Auto Electrical/ Accessories Technician)
Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology or related courses Minimum of 6 months to 1-year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive/ ElectricalTechnician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Isabela province and nearby areas We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime/ rest day overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.
GPS Technician for Isabela (Auto Electrical/ Accessories Technician)
Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology or related courses Minimum of 6 months to 1-year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive/ ElectricalTechnician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Isabela province and nearby areas We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime/ rest day overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.
Key Account Manager
Responsibility: Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts Establish good rapport and trust though proactive engagement Understanding client needs and identifying new business opportunities for upselling Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame Coordinate with internal teams to deliver solutions that meet client's objectives Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation Prepare regular reports of progress and forecasts to internal and external stakeholders Requirements: Diploma/Bachelor's degree in any field or course or equivalent industry experience With minimum 2 years customer service experience, aftersales or account management/ handling existing B2B clients Proficient in English Excellent communication and interpersonal skills Tech-savvy and computer literate Team player with a high level of energy and able to work independently Willing to work onsite in Poblacion, Makati City and can-do fieldwork around Metro Manila and nearby areas.
Key Account Manager
Responsibility: Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts Establish good rapport and trust though proactive engagement Understanding client needs and identifying new business opportunities for upselling Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame Coordinate with internal teams to deliver solutions that meet client's objectives Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation Prepare regular reports of progress and forecasts to internal and external stakeholders Requirements: Diploma/Bachelor's degree in any field or course or equivalent industry experience With minimum 2 years customer service experience, aftersales or account management/ handling existing B2B clients Proficient in English Excellent communication and interpersonal skills Tech-savvy and computer literate Team player with a high level of energy and able to work independently Willing to work onsite in Poblacion, Makati City and can-do fieldwork around Metro Manila and nearby areas.
Application Support Specialist
Job Description: Troubleshoot and resolve technical issues related to hardware, software, and networking Install and configure hardware and software applications Monitor and maintain Cartrack application and systems to ensure their smooth functioning Collaborate with Global teams to implement and maintain IT projects Document technical procedures, user manuals, and FAQs Provide technical support for any IT related matters or issue Train users on the use of Cartrack applications and hardware Continuously update technical knowledge and skills Requirements: Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline Minimum of 3 years' experience Understanding of Telematics is a plus! Proficient in written and spoken English to handle customer queries Must have a pleasant personality with high levels of motivation and enthusiasm Ability to work independently and as part of a team Willingness to work outside regular business hours as required
Application Support Specialist
Job Description: Troubleshoot and resolve technical issues related to hardware, software, and networking Install and configure hardware and software applications Monitor and maintain Cartrack application and systems to ensure their smooth functioning Collaborate with Global teams to implement and maintain IT projects Document technical procedures, user manuals, and FAQs Provide technical support for any IT related matters or issue Train users on the use of Cartrack applications and hardware Continuously update technical knowledge and skills Requirements: Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline Minimum of 3 years' experience Understanding of Telematics is a plus! Proficient in written and spoken English to handle customer queries Must have a pleasant personality with high levels of motivation and enthusiasm Ability to work independently and as part of a team Willingness to work outside regular business hours as required