HR Business Partner
Job Description
We are seeking a dynamic and proactive HR Business Partner to join our team. The ideal candidate will be a strategic partner to assigned business units, providing comprehensive HR support and contributing to the achievement of business objectives. You will act as a consultant and advisor to managers and employees, fostering a positive and productive work environment. Here's the JD for the role: Strategic Partnership: * Serve as a strategic HR partner to assigned business units, understanding their business goals and providing HR solutions to support them. * Collaborate with business leaders to develop and implement HR strategies aligned with business objectives. * Provide guidance on organizational design, workforce planning, and talent management. Employee Relations: * Manage and resolve complex employee relations issues, conducting thorough investigations and ensuring compliance with company policies and legal requirements. * Provide coaching and counseling to managers and employees on performance management, conflict resolution, and disciplinary actions. Promote a positive and inclusive work environment. Talent Management: * Support talent acquisition efforts, including recruitment, onboarding, and retention strategies. * Facilitate performance management processes, including goal setting, performance reviews, and development planning. * Identify and develop high-potential employees to support succession planning. HR Programs and Initiatives: * Implement and administer HR programs and initiatives, including compensation and benefits, training and development, and employee engagement. * Analyze HR data and metrics to identify trends and recommend improvements. Ensure compliance with all applicable labor laws and regulations. Training and Development: * Identify training needs and develop training programs to address skill gaps and enhance employee performance. * Facilitate training sessions and workshops on various HR topics. * Provide guidance on career development. BPO Expertise: * Understand and navigate the unique challenges of the BPO industry. * Experience with high volume staffing. * Experience with the fast pace of the BPO Industry. * Experience with employee retention strategies within the BPO industry. Work Setup: Full work on-site in BGC, Taguig. Work Schedule: Graveyard Shift / Shifting Schedule
Requirements
* Must possess at least a Bachelor's Degree. * Proven work experience as an HR business partner. * Excellent people management skills. * Analytical and goal oriented. * Demonstrable experience with HR metrics. * Thorough knowledge of labor legislation. * Full understanding of all HR functions and best practices. * BS Degree in Human Resources or related field.
Benefits & Perks
iOPEX benefits include standard perks like HMO, performance bonuses, paid time off, and health insurance
About us
Essential information about our company, mission, and culture
Company Overview
a global business and technology partner specializing in AI-driven digital transformation, offering services like automation, experience engineering, and intelligent solutions to help companies modernize operations and boost efficiency, with a focus on integrating human expertise with AI for scalable, secure, and data-driven growth.
Mission
iOPEX aims to help enterprises transform their business operations by integrating AI and automation, allowing them to: Optimize Costs: Achieve sustainable cost recovery and reduction in operational expenditures. Enhance Experience: Improve customer satisfaction (CX) and loyalty through smarter, faster, and more reliable service. Drive Transformation: Enable rapid digital transformation without long, complex, or costly implementation cycles.
Culture
OPEX's work culture is described as supportive and growth-focused, emphasizing learning, collaboration, and positive environments.
Company Information
Interview invitation from iOPEX Technologies, Inc.
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