Project Coordinator (Annotation Project)
Who we are
Essential information about our company, mission, and culture
Company Overview
Appen Services Philippines is a global leader in providing high-quality, human-annotated data for Artificial Intelligence (AI) and machine learning (ML). Located in Cavite, it focuses on data annotation, collection, and evaluation services to train AI models for industries like technology, automotive, and healthcare. D
Mission
Appen's mission is to create a better AI future for everyone by delivering high-quality, ethical, and innovative data solutions that power the world's most impactful AI systems. This Appen mission statement is intensely customer-centric and quality-focused, targeting developers of impactful AI systems.
Culture
Appen prioritizes diversity in hiring and promotes an inclusive, respectful workplace.
What You'll Do
ššØš¬š¢šš¢šØš§ ššÆšš«šÆš¢šš°: We are seeking a results-driven and detail-oriented professional to take responsibility for the training and quality assurance functions of our project team. The successful candidate will be accountable for the design, implementation, and continuous improvement of training programs and quality management systems, ensuring the team achieves sustainable performance excellence. ššš² ššš¬š©šØš§š¬š¢šš¢š„š¢šš¢šš¬: šš«šš¢š§š¢š§š Develop and implement structured training plans in alignment with customer-provided materials. Design and prepare training courseware, tools, and resources to ensure effective delivery. Facilitate training programs that drive stable performance and enhanced service quality. Establish and maintain comprehensive training documentation and adopt appropriate methodologies tailored to content and objectives. Contribute to the development and management of an internal trainer team. šš®šš„š¢šš² šš¬š¬š®š«šš§šš Formulate and oversee quality management approaches to address and mitigate project-related quality concerns. Collect, analyze, and report on quality performance data, providing actionable insights to support informed decision-making. Conduct issue analysis, implement corrective actions, and drive continuous improvement initiatives to reduce recurring quality issues. Support the development and management of an internal quality assurance team.
What We're Looking For
Proven expertise in at least one specialization area, either šš«šš¢š§š¢š§š šØš« šš®šš„š¢šš² šš¬š¬š®š«šš§šš. Advanced analytical skills with strong proficiency in Microsoft Office applications, particularly Excel. Excellent command of the English language, with fluency in reading, listening, and speaking. Ability to work independently while exercising sound judgment and accountability. Strong logical reasoning, keen attention to detail, and a proactive, results-driven work ethic. Willing to work on shifting schedules. Willing to be assigned in šš¦š®š¬ šØš« ššššØšØš« šš¢šš², šššÆš¢šš
Benefits & Perks
Government-mandated benefits Service Incentive Leave (SIL)
Company Information
Interview invitation from Appen Services Philippines
If you're interested in this position, would you like to talk with our team members?