Who we are
Essential information about our company, mission, and culture
Company Overview
With award-winning expertise and experience, we are committed to driving your business forward. M and J Solutions Provider Inc. is an accredited agency by the Bureau of Immigration, Department of Labor and Employment (NCR Chapter), and the Philippine Retirement Authority. We are also proudly affiliated with several esteemed organizations, ensuring top-tier service for all your business needs.
Mission
At M and J Solutions Provider Inc., it is our mission to be your partner in business —wherever you may be in your journey. Our mission is to assist you in building your business from the ground up, and help it expand strategically when the right time comes.
Culture
Whether you’re a start-up that’s just beginning to blossom, or a well-established company looking for your next breakthrough in the industry, we are here to guide and provide you with a wide range of outsourced solutions that aim to make your everyday operations more effective so you can focus on the things that complete the big picture: your customers, employees, and your profit. Our main goal is to provide fast, high-quality, cost-efficient, and worry-free customer service that allows us to nurture the trust and loyalty of our clients.
Open Positions
4 positions available
Mid-Market Account Executive
Mid-market Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead. Mid-market Account Executive sells company’s product/service offering to its SMB clients in the designated area and proactively recommend solutions to our clients. Midmarket Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logos. They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client.
Mid-Market Account Executive
Mid-market Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead. Mid-market Account Executive sells company’s product/service offering to its SMB clients in the designated area and proactively recommend solutions to our clients. Midmarket Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logos. They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client.
Customer Relationship Management Specialist
Key duties and responsibilities: o Design and execute CRM campaigns across platforms such as Email, SMS, and Viber, ensuring timely delivery and accurate segmentation. o Develop and execute customer journey flows, including onboarding, retention, re- engagement, and promotional campaigns. o Coordinate with internal teams to align CRM campaigns with product launches, promotions, and seasonal initiatives o Initiate CRM efforts tied to the ecommerce platform, including automated journeys and promotional messaging. o Own daily operations of the CRM platform (list management, workflows, automations, QA) to maximize feature utilization. o Coordinate with design and content teams for the production of campaign materials. o Partner with ecommerce and customer care teams to design journeys triggered by site behavior and service interactions (abandoned cart, post-purchase, service recovery) o Monitor and manage customer segments and audiences to ensure relevant communication and targeted messaging. o Maintain and update customer databases while ensuring data accuracy and proper segmentation. o Continuously test and roll out new CRM features (advanced segmentation, triggers, A/B tests, dynamic content) to improve performance. o Coordinate with third-party vendors, Data, and IT teams to ensure the proper maintenance, functionality, and optimization of customer engagement platforms. o Analyze customer engagement and campaign performance metrics to identify opportunities for improving retention and conversion. o Build regular dashboards or reports (weekly/monthly) on retention, repeat purchase, and campaign KPIs, and present key insights to the Digital and Brand teams o Assist in preparing reports on customer behavior, campaign results, and lifecycle performance.
Customer Relationship Management Specialist
Key duties and responsibilities: o Design and execute CRM campaigns across platforms such as Email, SMS, and Viber, ensuring timely delivery and accurate segmentation. o Develop and execute customer journey flows, including onboarding, retention, re- engagement, and promotional campaigns. o Coordinate with internal teams to align CRM campaigns with product launches, promotions, and seasonal initiatives o Initiate CRM efforts tied to the ecommerce platform, including automated journeys and promotional messaging. o Own daily operations of the CRM platform (list management, workflows, automations, QA) to maximize feature utilization. o Coordinate with design and content teams for the production of campaign materials. o Partner with ecommerce and customer care teams to design journeys triggered by site behavior and service interactions (abandoned cart, post-purchase, service recovery) o Monitor and manage customer segments and audiences to ensure relevant communication and targeted messaging. o Maintain and update customer databases while ensuring data accuracy and proper segmentation. o Continuously test and roll out new CRM features (advanced segmentation, triggers, A/B tests, dynamic content) to improve performance. o Coordinate with third-party vendors, Data, and IT teams to ensure the proper maintenance, functionality, and optimization of customer engagement platforms. o Analyze customer engagement and campaign performance metrics to identify opportunities for improving retention and conversion. o Build regular dashboards or reports (weekly/monthly) on retention, repeat purchase, and campaign KPIs, and present key insights to the Digital and Brand teams o Assist in preparing reports on customer behavior, campaign results, and lifecycle performance.
Ecommerce Manager
Job Description Own day-to-day performance of the e-commerce platform, including revenue, conversion rate, average order value, and repeat purchase Manage online merchandising across homepage, category pages, search results, and promotional placements Plan and execute e-commerce support for brand campaigns, launches, and seasonal initiatives Coordinate with Brand Marketing and Demand Managers to ensure products, categories, and storytelling are clearly and accurately represented online Partner with Digital Marketing to ensure paid, CRM, and organic traffic lands into effective conversion-optimized pages Identify customer journey friction points and implement improvements to site navigation, content clarity, and checkout flow Work closely with Customer Care to address recurring customer issues and reduce e-commerce-related complaints Manage and prioritize the e-commerce enhancement roadmap from a marketing and business perspective Coordinate with IT, platform vendors, and external partners on site enhancements and fixes Monitor and report e-commerce performance, customer behavior, and campaign effectiveness Stay up to date on e-commerce, digital merchandising, and conversion optimization best practices Other Duties and Responsibilities Collaborate with cross-functional teams, including Digital Marketing, Creatives, Customer Care, Retail Operations, E-Commerce Operations, Omnichannel, and IT Support omnichannel initiatives by aligning online and offline promotions and campaigns Evaluate current e-commerce tools and explore third party solutions Conduct regular analysis of competitors and market trends in digital commerce Liaise with external vendors and partners supporting the e-commerce platform Perform other ad hoc tasks that may be required and relevant to the role Minimum Qualifications Bachelor’s Degree from a reputable university At least 4-7 years’ professional experience in e-commerce, digital merchandising, or growth marketing Strong commercial and analytical skills Experience managing e-commerce platforms or online stores in a retail, experience with shopify is a plus Relevant product and industry knowledge Critical thinking and problem-solving proficiency Why Join Us? Be part of Asia’s largest all-natural product retailer for 25 years! Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ. Experience on-the-job skill development and mentoring program. Learn from our in-house and external trainings. Grow and challenge yourself to join our leadership development program. Work in a Company that values an entrepreneurial mindset on the job. Feel secure in our above industry compensation package. Join an organization that has a high retention rate, where people love where they work.
Ecommerce Manager
Job Description Own day-to-day performance of the e-commerce platform, including revenue, conversion rate, average order value, and repeat purchase Manage online merchandising across homepage, category pages, search results, and promotional placements Plan and execute e-commerce support for brand campaigns, launches, and seasonal initiatives Coordinate with Brand Marketing and Demand Managers to ensure products, categories, and storytelling are clearly and accurately represented online Partner with Digital Marketing to ensure paid, CRM, and organic traffic lands into effective conversion-optimized pages Identify customer journey friction points and implement improvements to site navigation, content clarity, and checkout flow Work closely with Customer Care to address recurring customer issues and reduce e-commerce-related complaints Manage and prioritize the e-commerce enhancement roadmap from a marketing and business perspective Coordinate with IT, platform vendors, and external partners on site enhancements and fixes Monitor and report e-commerce performance, customer behavior, and campaign effectiveness Stay up to date on e-commerce, digital merchandising, and conversion optimization best practices Other Duties and Responsibilities Collaborate with cross-functional teams, including Digital Marketing, Creatives, Customer Care, Retail Operations, E-Commerce Operations, Omnichannel, and IT Support omnichannel initiatives by aligning online and offline promotions and campaigns Evaluate current e-commerce tools and explore third party solutions Conduct regular analysis of competitors and market trends in digital commerce Liaise with external vendors and partners supporting the e-commerce platform Perform other ad hoc tasks that may be required and relevant to the role Minimum Qualifications Bachelor’s Degree from a reputable university At least 4-7 years’ professional experience in e-commerce, digital merchandising, or growth marketing Strong commercial and analytical skills Experience managing e-commerce platforms or online stores in a retail, experience with shopify is a plus Relevant product and industry knowledge Critical thinking and problem-solving proficiency Why Join Us? Be part of Asia’s largest all-natural product retailer for 25 years! Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ. Experience on-the-job skill development and mentoring program. Learn from our in-house and external trainings. Grow and challenge yourself to join our leadership development program. Work in a Company that values an entrepreneurial mindset on the job. Feel secure in our above industry compensation package. Join an organization that has a high retention rate, where people love where they work.
Senior Full Stack Software Developer
Key Responsibilities: Designing and building full stack web applications (frontend + backend) Designing database schemas and managing data architecture Building RESTful and/or GraphQL APIs Developing mobile applications (native or cross-platform) Integrating third-party APIs (payments, accounting systems, CRMs, communication platforms, etc.) Building automation workflows (e.g., orchestration tools, event-driven systems) Integrating AI capabilities into software solutions (LLMs, AI agents, RAG systems, workflow automation) Deploying applications to cloud infrastructure Writing clean, maintainable, well-documented code Making architectural decisions independently Translating business requirements into technical solutions Working directly with leadership on product design and innovation Required Technical Experience: Frontend Modern JavaScript frameworks (React, Next.js, Vue, or similar) Responsive UI/UX development State management API integration from frontend Backend Modern backend frameworks (Node.js, Python, .NET, or similar) Authentication and authorisation systems API design and security best practices Background job processing / queues Database Relational databases (PostgreSQL, MySQL, SQL Server) NoSQL (MongoDB or similar) Schema design and optimisation Data modelling for scalable systems Mobile Development React Native, Flutter, Swift, Kotlin or similar Mobile API integration Push notifications and device-level integrations DevOps & Deployment Cloud platforms (AWS, Azure, GCP or similar) Docker /containerization CI/CD pipelines Secure production deployments AI Integration (Essential) Experience integrating OpenAI or similar LLM APIs Understanding of prompt engineering Experience building AI-powered workflows Exposure to RAG systems or vector databases is a strong advantage What We Are Looking For Self-starter. You don’t wait for instructions. Capable of working alone and owning delivery. Commercially aware — understands business impact. Strong problem solver. High attention to detail. Clear communicator. Comfortable leading technical direction. Able to work during Irish business hours (mandatory).
Senior Full Stack Software Developer
Key Responsibilities: Designing and building full stack web applications (frontend + backend) Designing database schemas and managing data architecture Building RESTful and/or GraphQL APIs Developing mobile applications (native or cross-platform) Integrating third-party APIs (payments, accounting systems, CRMs, communication platforms, etc.) Building automation workflows (e.g., orchestration tools, event-driven systems) Integrating AI capabilities into software solutions (LLMs, AI agents, RAG systems, workflow automation) Deploying applications to cloud infrastructure Writing clean, maintainable, well-documented code Making architectural decisions independently Translating business requirements into technical solutions Working directly with leadership on product design and innovation Required Technical Experience: Frontend Modern JavaScript frameworks (React, Next.js, Vue, or similar) Responsive UI/UX development State management API integration from frontend Backend Modern backend frameworks (Node.js, Python, .NET, or similar) Authentication and authorisation systems API design and security best practices Background job processing / queues Database Relational databases (PostgreSQL, MySQL, SQL Server) NoSQL (MongoDB or similar) Schema design and optimisation Data modelling for scalable systems Mobile Development React Native, Flutter, Swift, Kotlin or similar Mobile API integration Push notifications and device-level integrations DevOps & Deployment Cloud platforms (AWS, Azure, GCP or similar) Docker /containerization CI/CD pipelines Secure production deployments AI Integration (Essential) Experience integrating OpenAI or similar LLM APIs Understanding of prompt engineering Experience building AI-powered workflows Exposure to RAG systems or vector databases is a strong advantage What We Are Looking For Self-starter. You don’t wait for instructions. Capable of working alone and owning delivery. Commercially aware — understands business impact. Strong problem solver. High attention to detail. Clear communicator. Comfortable leading technical direction. Able to work during Irish business hours (mandatory).