Who we are
Inside Cover Desk Inc.
Company Overview
We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.
Mission
At Cover Desk, our mission is focused on a single goal: helping independent insurance agencies grow, thrive, and innovate in the fast-paced world of the 21st century. We understand the unique challenges you face in balancing day-to-day operations with the demands of delivering exceptional client experiences and driving growth. That’s why we are dedicated to providing you with access to a team of highly educated and experienced virtual assistants located in the Philippines. Our virtual assistants are trained to handle a wide range of administrative tasks, allowing your team to focus on what they do best—serving clients and expanding your business. By partnering with Cover Desk, you gain the flexibility and efficiency of additional support without the overhead costs of hiring full-time staff. We’re here to make your job easier and your agency more profitable, all while keeping your budget intact. At Cover Desk, we are committed to being a catalyst for your success, helping you navigate the future of insurance with confidence and ease.
Culture
Once you select the team member(s) who best match your agency’s needs, we immediately begin a tailored training process to align them perfectly with your operations. While our virtual assistants come with a diverse range of skills, they are ready and eager to learn the specifics of your business. Every Cover Desk virtual professional becomes a customer-facing team member dedicated to working for your agency and driving your success. What truly sets Cover Desk apart is our commitment to integrating seamlessly into your business, providing highly skilled virtual professionals who are not just employees but dedicated partners in achieving your agency’s goals. With Cover Desk, you gain a reliable extension of your team, fully aligned with your vision and mission, empowering your agency to grow, thrive, and succeed in an ever-evolving industry landscape.
Open Positions
Roles open right now
4 positions available
Healthcare Virtual Assistant
Are you an experienced Healthcare Virtual Assistant looking for a rewarding career? Join our team and provide valuable support to our clients in the United States while enjoying a positive work environment and excellent benefits.
Special Teams Coordinator
Are you highly organized, proactive, and passionate about keeping projects and teams running smoothly? Join our growing team as a Special Teams Coordinator and play a key role in supporting operations, coordinating tasks, and ensuring projects stay on track.
OFFICE-BASED VIRTUAL ASSISTANT
Job Summary This is a fantastic opportunity to receive hands-on training while supporting our clients in driving their business forward. In this role, you’ll work closely with insurance agencies, contributing to their success by handling a variety of customer service and administrative responsibilities including client communication, claims follow-up, and other essential operational tasks.
UI/UX Designer
We’re looking for a Designer with strong Figma skills to create clear, high-quality MVP-level wireframes and mockups that help visualize concepts and workflows. This role will work closely with internal stakeholders to translate ideas into tangible visual outputs that support decision-making and iteration. Key Responsibilities · Develop wireframes, mockups, and user flows in Figma for internal tools and business processes. · Partner with project managers and stakeholders to visualize ideas quickly for discussion and feedback. · Refine designs based on iterative input; maintain organized design files for handoff to development teams. · Communicate design concepts clearly in English, both verbally and in writing. Requirements · Proficiency in Figma and a solid understanding of UI/UX design principles. · Ability to translate abstract or rough ideas into clear, usable layouts.