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OFFICE-BASED VIRTUAL ASSISTANT
Customer SupportFull Time

OFFICE-BASED VIRTUAL ASSISTANT

Cover Desk Inc. ·11TH Floor, Hexagon Corporate Center, West Triangle, Quezon City

Who we are

The crew behind Cover Desk Inc.

Company Overview

We are an office-based virtual assistant company bringing personalized service to the insurance industry, with solutions supporting insurance Agencies, MGA’s, Carriers, Insurtechs and Networks.

Mission

At Cover Desk, our mission is focused on a single goal: helping independent insurance agencies grow, thrive, and innovate in the fast-paced world of the 21st century. We understand the unique challenges you face in balancing day-to-day operations with the demands of delivering exceptional client experiences and driving growth. That’s why we are dedicated to providing you with access to a team of highly educated and experienced virtual assistants located in the Philippines. Our virtual assistants are trained to handle a wide range of administrative tasks, allowing your team to focus on what they do best—serving clients and expanding your business. By partnering with Cover Desk, you gain the flexibility and efficiency of additional support without the overhead costs of hiring full-time staff. We’re here to make your job easier and your agency more profitable, all while keeping your budget intact. At Cover Desk, we are committed to being a catalyst for your success, helping you navigate the future of insurance with confidence and ease.

Culture

Once you select the team member(s) who best match your agency’s needs, we immediately begin a tailored training process to align them perfectly with your operations. While our virtual assistants come with a diverse range of skills, they are ready and eager to learn the specifics of your business. Every Cover Desk virtual professional becomes a customer-facing team member dedicated to working for your agency and driving your success. What truly sets Cover Desk apart is our commitment to integrating seamlessly into your business, providing highly skilled virtual professionals who are not just employees but dedicated partners in achieving your agency’s goals. With Cover Desk, you gain a reliable extension of your team, fully aligned with your vision and mission, empowering your agency to grow, thrive, and succeed in an ever-evolving industry landscape.

What You'll Do

What the role involves

Job Summary This is a fantastic opportunity to receive hands-on training while supporting our clients in driving their business forward. In this role, you’ll work closely with insurance agencies, contributing to their success by handling a variety of customer service and administrative responsibilities including client communication, claims follow-up, and other essential operational tasks.

What We're Looking For

You might be a fit if…

Qualifications -Graduate of any degree in college. -Strong English communication skills (spoken and written, no stress) -Tech-comfy with Microsoft Office (Outlook, Excel, Word, and more) -Based in Metro Manila, preferably Quezon City -Open to working a permanent graveyard shift -Ready to start ASAP 🚀

Benefits & Perks

What you get

HMO PLUS DEPENDENT NIGHT DIFFRENTIAL BONUS

Company Information

Cover Desk Inc.   logo
Cover Desk Inc.
Financial Services & Insurance
Company page →
Headquarters
Philippines
Crew size
1000 people