Patient Care Coordinator - CSR

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments. Responsibilities: Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes Generate patient letters / reports Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit Adhere to all HIPAA guidelines and policies

Qualifications: Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level We accept fresh graduates or candidates with experience in any local or international voice account Good communication skills, both written and oral Passionate about customer service and patient satisfaction Ability to handle calls Must be willing to work on a shifting schedule Willing to work on-site in Taguig City

Benefits: Company Christmas gift Company events Employee discount Health insurance Life insurance Paid training Promotion to permanent employee