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Kualifikasi: 1. Terbiasa menggunakan Command Line (CLI) dan memiliki pengalaman dengan platform cloud (AWS, GCP). 2. Pengalaman langsung dengan containerization (Docker, Kubernetes – GKE/EKS) dan Infrastructure as Code (Terraform). 3. Memiliki pengetahuan mendalam tentang jaringan komputer serta sistem operasi Linux (Ubuntu, CentOS, dsb.). 4. Keterampilan analisis dan pemecahan masalah yang kuat, mampu bekerja dalam lingkungan yang dinamis. 5. Memahami dan berpengalaman menggunakan database (MySQL, PostgreSQL, MongoDB, Redis, Elasticsearch). 6. Menguasai CI/CD tools (Jenkins, GitHub Actions). 7. Berpengalaman menggunakan monitoring system (Prometheus, Grafana, Elastic, Kibana). 8. Memiliki pengalaman minimal 3 tahun menangani sistem produksi customer-facing 24/7 dengan high availability. 9. Siap bergabung secepatnya (ASAP). Tanggung Jawab: 1. Membangun sistem monitoring & alerting serta memastikan keandalan infrastruktur. 2. Melakukan investigasi dan perbaikan masalah infrastruktur dengan cepat untuk meminimalisasi downtime. 3. Mendokumentasikan setiap temuan dan mengubahnya menjadi tindakan berulang, kemudian mengotomasikannya. 4. Bekerja sama dengan Solution Architect atau tim Engineering dalam menyelesaikan masalah deployment, sistem, jaringan, atau reliability. 5. Mengelola kapasitas, sumber daya, serta administrasi SRE tooling. 6. Melakukan security assessment dan vulnerability scan pada aplikasi maupun infrastruktur.

Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology Minimum of 6 months to 1 year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive Technician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Metro Manila/NCR We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.

Responsibility: Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice. Train customers on how to derive the most value from our Software-as-a-Service platform. Ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop. Responding promptly to customer inquiries and communicating with customers through various channels. Providing feedback on the efficiency of the customer service process. Identify opportunities to sell additional services and or Cartrack software applications to clients. Compile daily efficiency and productivity reports. Requirements: Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience Experience in customer service Proficient in English Tech-savvy and computer literate Excellent communication and interpersonal skills Hands-on and a positive attitude Team player with a high level of energy and able to work independently. Amenable to working a day-shift schedule Willing to report on-site in Poblacion, Makati City

Job Responsibilities: Install GPS tracking devices in various types of vehicles Configure devices and troubleshoot technical issues Analyze root causes and resolve hardware/software problems Complete installation and service documentation (forms, reports, logs, etc.) Investigate and resolve customer complaints through testing and diagnostics Maintain customer trust by handling service information confidentially Qualifications: Vocational Diploma or Short Course Certificate in Automotive or Electrical Technology or related courses Minimum of 6 months to 1-year relevant work experience in a similar role as GPS Installer, Car Accessories Installer or Automotive/ ElectricalTechnician in a car/ truck dealership or in an automotive service center. Proficient in: Automotive systems, Electronics, Troubleshooting, Driving, Technical Analysis, and Client Service Skilled in developing effective and efficient work procedures Must have a valid driver’s license and owns a motorcycle Willing and able to conduct fieldwork across Isabela province and nearby areas We offer the following: Regular status after probationary Motorcycle allowance Gas/Mileage claim Health Insurance/ HMO Paid overtime/ rest day overtime If you're a motivated technician who values precision, independence, and problem-solving, we'd love to hear from you. Join us and be part of a company transforming mobility through technology.