Enterprise Sales Specialist: Empowering Business Growth with Cutting-Edge Solutions
Our business overview
Qiscus is a leading AI-powered omnichannel customer engagement platform headquartered in Jakarta, Indonesia. Founded in 2013, the company provides businesses with a comprehensive suite of tools to facilitate real-time, scalable conversations across various channels, including WhatsApp, Instagram, Facebook, and in-app messaging. Their offerings encompass: • Qiscus Omnichannel Chat: Centralizes customer interactions from over 20 applications into a single platform. • Qiscus AI: Enhances customer service scalability through artificial intelligence. • Qiscus Helpdesk: Streamlines support with a ticketing system and knowledge base. • Qiscus Robolabs: Enables businesses to create and integrate custom chatbots. What sets Qiscus apart is its commitment to providing flexible and extensible solutions that empower businesses to meet modern customer expectations and create memorable experiences.
Our purpose
Qiscus aims to become a world-class technology company by enabling meaningful conversations between businesses and their customers. Their mission is driven by the belief that effective communication is key to delivering exceptional customer experiences. By providing businesses with the tools to engage in timely and personalized conversations, Qiscus helps them build stronger relationships with their customers, ultimately leading to increased satisfaction and loyalty.
Our culture
Qiscus fosters a culture centered around innovation, collaboration, and customer-centricity. The company values growth, both for its employees and its clients, and is dedicated to continuous improvement. This is reflected in their commitment to delivering useful solutions that enhance customer satisfaction. Qiscus also emphasizes work-life balance, with employees rating the company highly for its supportive environment.
As a new team member
About the job Enterprise Sales Qiscus is an an AI-powered omnichannel customer engagement platform that enables businesses to meet the rising expectations for exceptional Customer Experiences (CX) by facilitating timely and intuitive conversations at scale. In order to be able to help more businesses in the fastest time possible, Qiscus adopts a 100% channel approach for the enterprise sector. We are currently looking for dynamic and passionate sales personnel to contribute in our renewal and expansion business strategy. If you find that you fit this role, come join us! What You Will Do Achieve sales targets and profitability objectives Maintain good rapport and expand opportunities with existing clients and partners Identify relevant client needs, priorities initiatives and execute a clear plan of action for success Follow through the pre- and post-sales activities Build new relationships with partners (software agencies etc) Conduct partner briefing sessions and prepare sales materials for partners What You Will Bring to the Role Entrepreneurial in mindset and spirit. Have at least 3 years working experience as BD Manager in SaaS company, IT System Integrator or Similar Field Have sufficient technical understanding regarding software implementation as well as basic technical knowledge that helps to appreciate the technical aspects of real-time communication technologies Experience in IT System Integrator, Consulting, Principal is good plus Highly proactive and forthcoming in contributing ideas and suggestions to the management Ability to manage and coordinate between different entities/contact points while doing so remotely/physically where necessary Have an outgoing personality with strong presentation skills, be it online or offline. Possess excellent communication and negotiation skills Fluent in both Bahasa Indonesia and English (written and spoken)